FAQ

Refund Guidance

Refunds can be processed in 2 ways. With, or without a tax calculation

  • To manually submit refund with no tax calc
  • Go to CereTax settings and set 'Disable CereTax For refunds Orders' to true
  • Go to the order screen, find the order you want to Refund, click the Refund button
  • Enter the quantity and tax amounts you want to refund and click submit
  • Please note, this transaction will not be passed to CereTax, there will be no CereTax record of this refund

  • To submit refund with calc
  • Go to CereTax settings and set 'Disable CereTax For refunds Orders' to false
  • Go to the order screen, find the order you want to Refund, click the Refund button
  • Enter the quantity you want to refund and click submit

Plugin Compatibility

What plugins is the CereTax WooCommerce integration compatible with? 

The CereTax WooCommerce integration has been tested with the following plugins: